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Writer's pictureRain Bautista

Rain Bautista's Leadership Pledge


As a leader, I am committed to building and maintaining a positive and inclusive workplace environment while delivering exceptional care and experiences to our clients.

As such, I WILL:

  1. Lead with freedom, democracy, and collegiality by not tolerating fear, control, and intimidation from myself or others.

  2. Embrace the Culture of Ownership by modelling how I am responsible for outcomes and the decisions that have led to those outcomes.

  3. Empower my team to high performance and excellence by providing them with the tools and support that they need. I will be available for anyone on my team whenever they need me.

  4. Commit to a Culture of Safety by reducing preventable harm at Innomar Strategies. If anyone mentions the words ‘Concerned’, ‘Uncomfortable’ or ‘Safety’ (CUS) in a message, I will make this a priority to resolve immediately.

  5. Reflect a positive attitude and not complain but engage in solutions without assigning blame. I choose to work here.

  6. Be professional in all my interactions, including:

    1. Starting meetings on time

    2. Communicating professionally

    3. Being present and engaged at the moment: unplug in meetings (e.g., no cellphones, computers, or other distractions) as much as possible.

  7. Assume that everyone is doing their best with the tools they have. I will seek first to understand and then to be understood, setting clearer expectations when needed.

  8. Hold myself accountable to the highest standards of excellence and to lifelong learning.

  9. Recognize, reward and celebrate the accomplishments of others.

  10. Be open to feedback and honestly acknowledge my shortcomings and will conscientiously work to remedy the situation.


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